Nortel Information
There is a lot of great information on the Nortel website. So much in fact, that it can be hard to find what you're looking for. This page provides links to some documents on Nortel's site, that pertain specifically to BCM and Norstar.
Nortel BCM Information
Application Briefs
Business Communications Manager Call Center Application Brief
Network Configuration Manager for Business Communications Manager
Nortel Business Communications Manager IP Telephony
Business Communications Manager - Voice Portal Solutions Self-Service IVR
Business Communications Manager Voice/Data DDIM
Business Communications Manager Voice Processing Applications Brief
Nortel Business Communications Manager Network Architecture
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Technical Briefs
Business Communications Manager Release 3.5 - System and component reliability indicators
Business Communications Technical Specifications
Business Communications Manager - Power supply and power consumption information
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Product Briefs
Business Communications Manager - Network convergence strategies designed to empower organizations of all sizes
Internet Telephones - High-Performance Voice over IP (VoIP) Solutions Product Brief
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White Papers and Articles
House of Blues: Singing the Praises of VoIP, Voice Over IP Sourcebook, January/February 2005
Understanding Total Cost of Ownership for IP Telephony solutions
Frost & Sullivan Award for Business Development Strategy
Where's the fire? - Position Paper. The impending emergency in enterprise E911 services - for converged IP and traditional PBX voice network environments
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Nortel Norstar Information
MICS/CICS
Norstar Integrated Communiations System Portfolio
Norstar Modular Integrated Communications Systems Product Brief
Norstar Compact Integrated Communications System
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CallPilot 100/150
CallPilot 100 Product Brief
Norstar CallPilot 150 Product Brief
Norstar Basic Call Center System for CallPilot 100 and 150
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Other Hardware
Propel your business forward with Norstar VoIP Gateway
Business Series Terminals Brochure
T7406 Cordless Telephone Product Bulletin
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Case Studies/Success Stories
Lumichron
Red Cross
Oslen Power and Equipment
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